Celebrating 10 years of the Volunteer Welcome Team

volunteers
Friday 20 September 2024
The Grampians Health Ballarat Welcome Team pictured in 2014. The Grampians Health Ballarat Welcome Team pictured in 2014.

The 10-year anniversary of the Volunteer Welcome Team at Grampians Health Ballarat marks a significant milestone in the hospital’s commitment to providing exceptional care and support to its community. Impressively, some of our original members still remain as part of the current team.

Over the past decade, the dedicated volunteer team members have become an integral part of the hospital’s operations, offering a warm and friendly presence at the hospital doors.

Their role goes beyond mere guidance; they provide a sense of comfort and reassurance to patients, visitors, and staff alike. By assisting with directions, answering questions, and offering a friendly chat, they help ease the stress and anxiety often associated with hospital visits.

The importance of the Welcome Team cannot be overstated, their contributions enhance the overall patient experience, ensuring that everyone who walks through the doors of Grampians Health feels welcomed and supported.

The Welcome Team's remarkable anniversary is a testament to their unwavering commitment and the positive impact they have had on countless lives over the years.

Have something to tell us? We welcome all feedback from patients, family members or carers. Tell us more.